Shipping

Shipping & Delivery

Winrz Club ships anywhere within the United States.
Because we offer multiple product types (POD apparel, curated apparel, training equipment, parent gear), shipping times vary based on the item.

📦 Processing & Shipping Times

Winrz Club Apparel (POD)

  • Processing: 2–5 business days

  • Shipping: 2–5 business days

  • Total estimated time: 4–8 business days

Each item is made-to-order to ensure quality and reduce waste.

Player Lifestyle Apparel (Curated / Dropship)

  • Processing: 3–7 business days

  • Shipping: 3–7 business days

  • Total estimated time: 5–10 business days

Times may vary based on brand availability and seasonal demand.

Training Equipment & Coaching Gear

  • Processing: 1–3 business days

  • Shipping: 2–5 business days

  • Total estimated time: 3–7 business days

Larger items (nets, tees, radars) may ship separately.

Parent Necessities (Wagons, Chairs, Canopies, Accessories)

  • Processing: 1–4 business days

  • Shipping: 3–6 business days

  • Total estimated time: 4–10 business days

Some items may arrive in multiple packages.

📬 Multiple Packages

Because we use several domestic fulfillment partners, your order may arrive in separate shipments.
You will receive tracking numbers for each package as they ship.

📍 Delivery Locations

  • United States: Yes

  • International: Not yet — coming soon

⏩ Expedited Shipping

Certain products qualify for rush or expedited shipping.
If you need something before a tournament weekend, email support@winrzclub.com and we’ll check availability.

🚚 Tracking Your Order

Once your item ships, a tracking number will be sent to your email.
You can also use the Track Your Order page on our website.

❗ Delayed Deliveries

Shipping delays due to carriers, weather, or inventory fluctuations may occur.
If your order is delayed beyond the estimated window, contact us and we’ll help resolve it.

📝 Address Changes

If you entered the wrong address, contact us within 2 hours of placing your order.
After that, fulfillment may already be in progress.

✅ 2. Returns & Exchanges Policy — Winrz Club (Copy/Paste Ready)

Returns & Exchanges

We want you to be fully confident in your Winrz Club purchase.
If something is wrong, doesn’t fit, or arrives damaged, we’ll help make it right.

🔄 What Can Be Returned or Exchanged?

Winrz Club Apparel (POD)

Made-to-order products are eligible for replacements if:

  • The item is defective

  • The print quality is incorrect

  • You received the wrong item or size

Because POD items are custom-made, we cannot accept returns for:

  • Size/fit changes

  • Buyer’s remorse

However — if sizing is off, email us. We often help with discounted reorders.

Player Lifestyle Apparel (Curated)

Eligible for:

  • Returns within 30 days

  • Exchanges (size changes)

  • Must be unused, unwashed, with tags attached

Training Equipment

Eligible for:

  • Returns within 30 days

  • Replacements for defects or damage
    Must be returned in original condition.

Parent Necessities

Return eligibility varies by item but typically includes:

  • 30-day return window

  • Must be unused and in original packaging

Email us for item-specific guidance.

⚡ Damaged or Incorrect Items

If something arrives damaged or incorrect:

  1. Email support@winrzclub.com within 7 days

  2. Include your order number

  3. Attach photos of the item & packaging

  4. Tell us what you expected

We will replace or fix your order ASAP.

💲 Refunds

Refunds (on eligible items) will be issued back to the original payment method once the returned product is received and inspected.

Processing can take 3–5 business days depending on your bank.

📦 Return Shipping Costs

  • If Winrz Club is at fault (wrong item, damage, misprint): We cover return shipping

  • For sizing changes or preference-based returns (curated apparel): Customer covers return shipping

❌ Non-Returnable Items

  • Digital products (if you add them later)

  • Gift cards

  • POD items without manufacturing defects

  • Items marked “Final Sale”

⏳ Order Cancellations

Orders can be canceled within 2 hours of placement.
After that, fulfillment may have already begun.

📞 Need Help?

Email our team anytime at support@winrzclub.com.
We respond within 24 hours (often sooner).